Privacy Policy

1. Information We Collect

We may collect personal information that you provide directly to us when you complete a contact form, request information, communicate with us, or engage our services.

• Name
• Email address
• Phone number, if provided
• Business name, if provided
• Project details, enquiries, or any other information you include in your message

We may also collect limited technical information automatically through website usage, such as browser type, device information, IP address, pages visited, and general usage patterns.

2. How We Use Your Information

We use collected information to operate our website, respond to enquiries, provide our services, improve user experience, maintain website security, and communicate with you regarding your request or project.

• To respond to contact form submissions and enquiries
• To discuss projects, services, proposals, or support requests
• To improve our website, services, and customer experience
• To maintain the security and performance of our systems
• To comply with legal or regulatory obligations where applicable

3. Legal Basis for Processing

Where applicable, we process personal information on the basis of legitimate business interests, your consent, the performance of a contract, or compliance with legal obligations. The applicable basis depends on the nature of the interaction between you and CODYAI.

4. Sharing of Information

We do not sell your personal information. We may share information only where necessary to operate our business and deliver services effectively.

• With trusted service providers who support hosting, email, analytics, or business operations
• With professional advisers where necessary, such as legal or accounting support
• Where required by law, regulation, court order, or legal process
• In connection with a business restructuring, acquisition, or sale, if applicable

5. Cookies and Analytics

Our website may use cookies or similar technologies to improve functionality, understand usage patterns, and support analytics. Cookies may help us remember preferences, measure performance, and improve the quality of our website experience.

You can usually manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purpose for which it was collected, including responding to enquiries, delivering services, maintaining records, resolving disputes, and meeting legal, tax, or regulatory obligations.

7. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, disclosure, or alteration. While we work to protect your information, no internet-based transmission or storage method can be guaranteed to be completely secure.

8. Your Rights

Depending on your location and applicable law, you may have rights regarding your personal information.

• The right to request access to the personal data we hold about you
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of your personal data in certain circumstances
• The right to object to or restrict certain processing activities
• The right to withdraw consent where processing relies on consent
• The right to lodge a complaint with a relevant data protection authority where applicable

To exercise any of these rights, please contact us using the details provided below.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of third-party websites. We recommend reviewing their privacy policies before providing any personal information.

10. International Data Transfers

If your information is processed or stored outside your country of residence, we will take reasonable steps to ensure that appropriate safeguards are in place where required by law.

11. Children’s Privacy

Our website and services are not intended for children, and we do not knowingly collect personal information from children without appropriate legal basis or consent. If you believe a child has provided us with personal information, please contact us so we can review and address the issue.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, legal obligations, or privacy practices. Any updates will be published on this page with a revised effective date.

13. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact CODYAI at:

Email: support@codyia.com